Is Juno down right now?

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Verifying live status…

Our latest checks found Juno responding normally. Live verification is running now.

Live latency
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Reports · 5 min
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Reports · 24 h
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Verification tier
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What's not working with Juno?

Your report feeds the live outage-velocity detector. One click per 30 s.

Live latency (probe round-trip, ms)

User reports, last 24 hours

Outage history

last 30 days

Recent outages and issues we recorded for Juno, based on our own checks. An episode opens on the second check that finds a problem, since a single adverse reading is not reported, and closes when a check finds the service normal again.

60 days agoToday

No problemsProblemsOutageNot monitored

···Observed uptime, 7 days
···Observed uptime, 30 days
···Episodes, last 30 days

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    How we check Juno

    No evidence of problems with Juno. Our last recorded check found it behaving normally. That does not rule out a fault affecting only some users or regions.

    Every check runs a four-tier cascade and stops at the first tier that gives a clear answer: Juno's official status feed, then a direct HTTP probe, then an ICMP network ping, and finally reports from visitors. The Verification tier box above tells you which one produced the verdict you are looking at. When enough separate people report a problem for it to be well outside what Juno normally sees, that counts as evidence too, which is how a partial fault can show here before an operator's own status page catches up.

    Juno (juno.com) is re-checked continuously, and this page picks up any change on its own, with no refresh needed.

    Common Juno problems users report

    • App won't open or keeps crashing when trying to request a ride
    • Can't log in or account shows as logged out unexpectedly
    • Driver location map won't load or shows stale positions
    • Ride request hangs and never connects to a driver

    What to do when Juno is not working

    First check the banner above. If it shows evidence of problems, the fault is most likely on Juno's side and waiting is usually the only option. If it shows nothing wrong, force close and reopen the app, check that location permissions are enabled, switch between WiFi and mobile data, or try requesting from the web version at juno.com.

    About Juno

    Juno is a ride-hailing service that connects passengers with drivers for on-demand transportation. When Juno is down, users cannot request rides, see driver locations, or complete trips, leaving them stranded without transportation.

    Frequently asked questions

    Is Juno down right now?

    No. Our checks are finding no problems with Juno right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Juno continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

    What usually goes wrong with Juno?

    The problems visitors report most often on this page are can't connect, website / app down, can't log in, can't join a game, lag or disconnects, orders or tracking, no notifications and no response / timing out. Those are the options the report button offers for Juno, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

    Why is Juno not connecting to drivers for me when this page says it is fine?

    Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Juno specifically, the matching engine, driver location service, or your app's connection to Juno's servers can fail independently, even when the website loads. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

    How do I tell whether it is Juno or my own connection?

    For Juno, try requesting a ride from a different device on the same account, or check if other users report the same issue here. A problem that follows you across networks and devices is very unlikely to be yours.

    What should I do while Juno is down?

    If this page shows evidence of problems, the fault is most likely on Juno's side. Specifically: avoid cancelling and re-requesting repeatedly, as this floods the matching queue and delays your eventual ride when service returns. Reporting it here helps other people see they are not alone.

    How does status.buzz check Juno?

    Continuously, around the clock. Juno does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe juno.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Juno says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

    Is status.buzz affiliated with Juno?

    No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Juno or juno.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Juno's own support, not us.