Is Gig down right now?

No. Our checks are finding no problems with Gig right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Gig continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are can't connect, can't log in, website / app down, can't join a game, messages not sending, lag or disconnects, no notifications and orders or tracking. Those are the options the report button offers for Gig, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Gig specifically, Gig's ride-matching backend, driver availability index, and real-time location streaming can fail independently, leaving some regions or driver types unreachable while others work. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Gig, try requesting a ride on a different device and network, or ask a friend to request a ride to you at the same time. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Gig's side. Specifically: do not cancel and rebook repeatedly, as this floods the matching queue and delays recovery for everyone; if you are in an active trip, stay in the app and keep the driver updated via chat. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Gig does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe gig.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Gig says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at status.gigs.com, and it is linked further up this page. That is Gig's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Gig or gig.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Gig's own support, not us.