Is Didi Global down right now?

No. Our checks are finding no problems with Didi Global right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Didi Global continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are can't connect, can't log in, checkout or payment, orders or tracking, lag or disconnects, no response / timing out and website / app down. Those are the options the report button offers for Didi Global, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Didi Global specifically, regional server outages, payment processor failures, or driver app disconnections can affect ride matching and acceptance even when the passenger app loads normally. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Didi Global, try requesting a ride in a different city or region within the app, and check if the driver app is also affected by asking a driver friend to open their app. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Didi Global's side. Specifically: do not repeatedly cancel and rebook rides, as this can trigger fraud detection and temporarily lock your account. Waiting a few minutes and trying once more is better than hammering the request button. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Didi Global does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe didiglobal.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Didi Global says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Didi Global or didiglobal.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Didi Global's own support, not us.