Is SendGrid down right now?

No. Our checks are finding no problems with SendGrid right now. That verdict is live, and the banner at the top of this page carries it too. We re-check SendGrid continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are email not arriving, API errors, no response / timing out, website / app down, webhooks not firing, 5xx error pages and rate limited. Those are the options the report button offers for SendGrid, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With SendGrid specifically, SendGrid hands your mail to receiving providers it does not control, so delivery problems are usually confined to one inbox provider or one of your sending domains. Gmail can be deferring while everything else arrives, and the API accepting a message says only that it was queued. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For SendGrid, send the same message to addresses on two different providers and watch Activity Feed. Delivered to one and deferred at the other is that provider's filtering rather than SendGrid, and the feed gives the receiving server's own reason. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on SendGrid's side. Specifically: do not re-send mail the API already accepted. It is queued, not lost, so re-sending delivers duplicates the moment the queue drains and pushes your complaint rate up, which is the thing that causes real long-term delivery damage. Reporting it here helps other people see they are not alone.

Continuously, around the clock. SendGrid publishes a machine-readable status feed, so our first check reads it directly and reports what SendGrid itself says. If that feed is unreachable we fall back to a direct HTTP probe, then an ICMP ping, then reports from visitors. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at status.sendgrid.com, and it is linked further up this page. That is SendGrid's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to SendGrid or sendgrid.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need SendGrid's own support, not us.