Is Plex down right now?

No. Our checks are finding no problems with Plex right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Plex continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are video won't play, can't connect, can't log in, constant buffering, files won't sync, website / app down, slow or laggy and audio / video issues. Those are the options the report button offers for Plex, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Plex specifically, Plex has separate backend services for authentication, library metadata, and streaming delivery, plus your local server's network connectivity and transcoding capacity, any of which can fail independently while others work. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Plex, try playing a video on a different device on the same home network, then try the same video through a web browser at app.plex.tv. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Plex's side. Specifically: avoid repeatedly restarting the Plex app or your server, as this can queue up failed requests and slow recovery. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Plex publishes a machine-readable status feed, so our first check reads it directly and reports what Plex itself says. If that feed is unreachable we fall back to a direct HTTP probe, then an ICMP ping, then reports from visitors. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at status.plex.tv, and it is linked further up this page. That is Plex's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Plex or plex.tv. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Plex's own support, not us.