Is Apple Music down right now?

No. Our checks are finding no problems with Apple Music right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Apple Music continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are website / app down, can't log in, music won't play, search not working, downloads failing and playlists missing. Those are the options the report button offers for Apple Music, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Apple Music specifically, playback, library sync, search and the store are separate. A track can refuse to play while browsing works, sync can stall on one device while another is fine, and a licensing change can pull a specific song without anything being broken at all. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Apple Music, try a different song, then the same one on another device. One track failing while others play is that track or its licensing. Everything failing on two devices on another network points at Apple Music. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Apple Music's side. Specifically: do not switch off Sync Library to fix a sync problem. Turning it off removes downloaded and added content from that device, and turning it back on re-syncs from the service that is currently degraded. Downloaded music keeps playing offline. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Apple Music publishes a machine-readable status feed, so our first check reads it directly and reports what Apple Music itself says. If that feed is unreachable we fall back to a direct HTTP probe, then an ICMP ping, then reports from visitors. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at www.apple.com/support/systemstatus, and it is linked further up this page. That is Apple Music's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Apple Music or music.apple.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Apple Music's own support, not us.