Is Mailchimp down right now?

No. Our checks are finding no problems with Mailchimp right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Mailchimp continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are email not arriving, can't log in, website / app down, API errors, no response / timing out, upload failing and export or download failing. Those are the options the report button offers for Mailchimp, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Mailchimp specifically, the application, the sending infrastructure and reporting are separate, and delivery also depends on the receiving mail providers. A campaign can send perfectly while reporting lags for hours, and delivery to one provider can be delayed while everyone else has it. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Mailchimp, send a test campaign to an address on a different mail provider. Arriving there but not at your usual address points at that provider's filtering rather than Mailchimp. The dashboard failing while a scheduled send still goes out means the application, not sending. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Mailchimp's side. Specifically: do not resend a campaign that looks stuck. Mailchimp queues sends, and resending is what makes subscribers receive the same email twice, which costs you unsubscribes. Check the campaign's report before acting. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Mailchimp does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe mailchimp.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Mailchimp says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at status.mailchimp.com, and it is linked further up this page. That is Mailchimp's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Mailchimp or mailchimp.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Mailchimp's own support, not us.