Is Loom down right now?

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Our latest checks found Loom responding normally. Live verification is running now.

Live latency
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Reports · 5 min
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Reports · 24 h
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Verification tier
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What's not working with Loom?

Your report feeds the live outage-velocity detector. One click per 30 s.

Live latency (probe round-trip, ms)

User reports, last 24 hours

Outage history

last 30 days

Recent outages and issues we recorded for Loom, based on our own checks. An episode opens on the second check that finds a problem, since a single adverse reading is not reported, and closes when a check finds the service normal again.

60 days agoToday

No problemsProblemsOutageNot monitored

···Observed uptime, 7 days
···Observed uptime, 30 days
···Episodes, last 30 days

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    How we check Loom

    No evidence of problems with Loom. Our last recorded check found it behaving normally. That does not rule out a fault affecting only some users or regions.

    Every check runs a four-tier cascade and stops at the first tier that gives a clear answer: Loom's official status feed, then a direct HTTP probe, then an ICMP network ping, and finally reports from visitors. The Verification tier box above tells you which one produced the verdict you are looking at. When enough separate people report a problem for it to be well outside what Loom normally sees, that counts as evidence too, which is how a partial fault can show here before an operator's own status page catches up.

    Loom (loom.com) is re-checked continuously, and this page picks up any change on its own, with no refresh needed.

    Common Loom problems users report

    • Recording button is greyed out or unresponsive when trying to start a new video
    • Uploaded videos are stuck in processing and never become viewable
    • Shared video links return 404 or permission denied errors when recipients try to access them
    • Video playback freezes, buffers constantly, or fails to load entirely

    What to do when Loom is not working

    First check the banner above. If it shows evidence of problems, the fault is most likely on Loom's side and waiting is usually the only option. If it shows nothing wrong, clear your browser cache and cookies, check that your camera and microphone permissions are granted in browser settings, try a different browser, and verify your internet connection is stable by testing video playback on YouTube.

    About Loom

    Loom is a video messaging platform that lets users record, edit, and share videos of their screen and camera. When Loom is down, users cannot record new videos, access their video library, or share existing recordings with teammates and collaborators.

    Official Loom resources

    Cross-check an incident with the company's own channels:

    Frequently asked questions

    Is Loom down right now?

    No. Our checks are finding no problems with Loom right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Loom continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

    What usually goes wrong with Loom?

    The problems visitors report most often on this page are upload failing, video won't play, can't log in, sharing links broken, files won't sync, API errors and website / app down. Those are the options the report button offers for Loom, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

    Why is Loom not recording for me when this page says it is fine?

    Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Loom specifically, Loom's recording infrastructure, transcoding pipeline, and CDN for playback operate independently, so you might record successfully but fail to play back, or vice versa. Browser permissions for camera and microphone also fail per-device. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

    How do I tell whether it is Loom or my own connection?

    For Loom, try recording a 10-second test video in an incognito window on a different device. A problem that follows you across networks and devices is very unlikely to be yours.

    What should I do while Loom is down?

    If this page shows evidence of problems, the fault is most likely on Loom's side. Specifically: do not repeatedly click record or refresh the page, as this can queue duplicate uploads or corrupt the session. Wait 5 minutes and try again, then check the status page to confirm the outage. Reporting it here helps other people see they are not alone.

    How does status.buzz check Loom?

    Continuously, around the clock. Loom publishes a machine-readable status feed, so our first check reads it directly and reports what Loom itself says. If that feed is unreachable we fall back to a direct HTTP probe, then an ICMP ping, then reports from visitors. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

    Does Loom have an official status page?

    Yes, at status.loom.com, and it is linked further up this page. That is Loom's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

    Is status.buzz affiliated with Loom?

    No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Loom or loom.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Loom's own support, not us.