Is Dropbox down right now?

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Verifying live status…

Our latest checks found Dropbox responding normally. Live verification is running now.

Live latency
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Reports · 5 min
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Reports · 24 h
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Verification tier
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What's not working with Dropbox?

Your report feeds the live outage-velocity detector. One click per 30 s.

Live latency (probe round-trip, ms)

User reports, last 24 hours

Outage history

last 30 days

Recent outages and issues we recorded for Dropbox, based on our own checks. An episode opens on the second check that finds a problem, since a single adverse reading is not reported, and closes when a check finds the service normal again.

60 days agoToday

No problemsProblemsOutageNot monitored

···Observed uptime, 7 days
···Observed uptime, 30 days
···Episodes, last 30 days

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    How we check Dropbox

    No evidence of problems with Dropbox. Our last recorded check found it behaving normally. That does not rule out a fault affecting only some users or regions.

    Every check runs a four-tier cascade and stops at the first tier that gives a clear answer: Dropbox's official status feed, then a direct HTTP probe, then an ICMP network ping, and finally reports from visitors. The Verification tier box above tells you which one produced the verdict you are looking at. When enough separate people report a problem for it to be well outside what Dropbox normally sees, that counts as evidence too, which is how a partial fault can show here before an operator's own status page catches up.

    Dropbox (dropbox.com) is re-checked continuously, and this page picks up any change on its own, with no refresh needed.

    Common Dropbox problems users report

    • Files not syncing between devices
    • Uploads stalling or never completing
    • Shared links returning errors or 404
    • Sign-in failures on the desktop client

    What to do when Dropbox is not working

    First check the banner above. If it shows evidence of problems, the fault is most likely on Dropbox's side and waiting is usually the only option. If it shows nothing wrong, look for the one file the client is stuck on, since a single bad filename or permission stalls the whole queue and looks like an outage. Then confirm you are not out of space, which stops uploads while everything else keeps working.

    About Dropbox

    Dropbox is a file hosting and sync service with over 700 million registered users. Incidents usually appear as files stuck syncing, the desktop client showing an endless 'indexing' state, or shared links returning errors.

    Official Dropbox resources

    Cross-check an incident with the company's own channels:

    Frequently asked questions

    Is Dropbox down right now?

    No. Our checks are finding no problems with Dropbox right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Dropbox continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

    What usually goes wrong with Dropbox?

    The problems visitors report most often on this page are website / app down, can't log in, files won't sync, upload failing, downloads failing and sharing links broken. Those are the options the report button offers for Dropbox, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

    Why is Dropbox not syncing for me when this page says it is fine?

    Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Dropbox specifically, the website, the desktop client and the sync engine are separate, and sync stalls on a single problem file: one that is locked, too large, or named something the operating system rejects. The site can show a file that has not reached your machine at all. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

    How do I tell whether it is Dropbox or my own connection?

    For Dropbox, upload a small test file through the website. That succeeding while the desktop client stays stuck points at the client or one specific file rather than Dropbox, and the client's sync status usually names the file it is refusing. A problem that follows you across networks and devices is very unlikely to be yours.

    What should I do while Dropbox is down?

    If this page shows evidence of problems, the fault is most likely on Dropbox's side. Specifically: do not move or delete local files to force a resync. Dropbox reads that as an intentional deletion and propagates it to your other devices, turning a sync delay into real data loss. Pausing sync and waiting is safe. Reporting it here helps other people see they are not alone.

    How does status.buzz check Dropbox?

    Continuously, around the clock. Dropbox publishes a machine-readable status feed, so our first check reads it directly and reports what Dropbox itself says. If that feed is unreachable we fall back to a direct HTTP probe, then an ICMP ping, then reports from visitors. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

    Does Dropbox have an official status page?

    Yes, at status.dropbox.com, and it is linked further up this page. That is Dropbox's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

    Is status.buzz affiliated with Dropbox?

    No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Dropbox or dropbox.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Dropbox's own support, not us.