Is Viasat down right now?

No. Our checks are finding no problems with Viasat right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Viasat continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are can't connect, DNS / site unreachable, slow or laggy, high latency, website / app down, lag or disconnects and no response / timing out. Those are the options the report button offers for Viasat, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Viasat specifically, satellite internet depends on line-of-sight to the satellite and ground stations, so weather, obstructions, or regional gateway failures affect only certain service areas and customer locations, while backbone infrastructure may appear healthy. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Viasat, ping 8.8.8.8 from your modem's IP address and check your signal strength in the Viasat app, then try the same test from a phone on mobile data to confirm the problem is your Viasat connection and not your device. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Viasat's side. Specifically: avoid repeatedly rebooting your modem or calling support multiple times, as this creates duplicate tickets and delays resolution for everyone; instead, check the Viasat status page and wait for the regional outage to clear. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Viasat does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe viasat.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Viasat says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at www.viasat.com/outage-map-proxy/index.html, and it is linked further up this page. That is Viasat's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Viasat or viasat.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Viasat's own support, not us.