Is Teladoc Health down right now?

No. Our checks are finding no problems with Teladoc Health right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Teladoc Health continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are can't connect, can't log in, can't join meeting, messages not sending, voice / video chat, website / app down, no response / timing out and no notifications. Those are the options the report button offers for Teladoc Health, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Teladoc Health specifically, Teladoc's appointment servers, video infrastructure, and patient portal can fail independently, and regional authentication systems may be unreachable while the main website appears operational. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Teladoc Health, try logging into your patient account and starting a test video call from a different device and network, or check your appointment calendar to see if it loads. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Teladoc Health's side. Specifically: do not repeatedly attempt to join a scheduled appointment, as this may lock your account or cause you to miss the appointment window entirely. Contact your provider directly by phone if you have an urgent medical need. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Teladoc Health does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe teladoc.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Teladoc Health says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at status.teladoc.com, and it is linked further up this page. That is Teladoc Health's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Teladoc Health or teladoc.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Teladoc Health's own support, not us.