Is Mercari down right now?

No. Our checks are finding no problems with Mercari right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Mercari continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are website / app down, checkout or payment, can't log in, images not loading, can't post or comment, messages not sending, orders or tracking and search not working. Those are the options the report button offers for Mercari, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Mercari specifically, Mercari's image CDN, payment processor, or messaging backend can fail independently from the main app, affecting only certain regions or account types. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Mercari, try listing a test item or loading a popular listing in a private browser window on a different network, then check the Mercari app on your phone. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Mercari's side. Specifically: do not repeatedly attempt to list items or complete purchases, as duplicate submissions may create multiple listings or charges once service recovers. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Mercari publishes a machine-readable status feed, so our first check reads it directly and reports what Mercari itself says. If that feed is unreachable we fall back to a direct HTTP probe, then an ICMP ping, then reports from visitors. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at status.mercari.com, and it is linked further up this page. That is Mercari's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Mercari or mercari.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Mercari's own support, not us.