Is Fidelity down right now?
Checking…Verifying live status…
Our latest checks found Fidelity responding normally. Live verification is running now.
Your report feeds the live outage-velocity detector. One click per 30 s.
Live latency (probe round-trip, ms)
User reports, last 24 hours
Outage history
last 30 days
Recent outages and issues we recorded for Fidelity, based on our own checks. An episode opens on the second check that finds a problem, since a single adverse reading is not reported, and closes when a check finds the service normal again.
No problemsProblemsOutageNot monitored
What Fidelity reported
last 30 days
Taken from Fidelity's own published incident feed. These are their words about their own service, shown here so you can compare them with what we measured. Scheduled maintenance and test posts are filtered out.
Comments
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How we check Fidelity
No evidence of problems with Fidelity. Our last recorded check found it behaving normally. That does not rule out a fault affecting only some users or regions.
Every check runs a four-tier cascade and stops at the first tier that gives a clear answer: Fidelity's official status feed, then a direct HTTP probe, then an ICMP network ping, and finally reports from visitors. The Verification tier box above tells you which one produced the verdict you are looking at. When enough separate people report a problem for it to be well outside what Fidelity normally sees, that counts as evidence too, which is how a partial fault can show here before an operator's own status page catches up.
Fidelity (fidelity.com) is re-checked continuously, and this page picks up any change on its own, with no refresh needed.
Common Fidelity problems users report
- Cannot log into your account or see a login error
- Website or mobile app is completely unavailable or shows a blank page
- Trades or orders fail to execute or get stuck pending
- Account balances and positions are not loading or showing outdated information
What to do when Fidelity is not working
First check the banner above. If it shows evidence of problems, the fault is most likely on Fidelity's side and waiting is usually the only option. If it shows nothing wrong, clear your browser cache and cookies, try the mobile app if the website is slow, or contact Fidelity support directly since account access issues often require manual intervention to verify your identity and restore service.
About Fidelity
Fidelity is a financial services platform offering brokerage, retirement accounts, wealth management, and investment tools. When Fidelity is down, users cannot access their accounts, execute trades, check balances, or manage their portfolios. Service outages can prevent time-sensitive financial transactions and leave users unable to monitor their investments.
Official Fidelity resources
Cross-check an incident with the company's own channels:
- Fidelity help centerSupport articles and contact options
Frequently asked questions
Is Fidelity down right now?
No. Our checks are finding no problems with Fidelity right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Fidelity continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.
What usually goes wrong with Fidelity?
The problems visitors report most often on this page are can't log in, website / app down, can't connect, checkout or payment, API errors, slow or laggy, 5xx error pages and no notifications. Those are the options the report button offers for Fidelity, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.
Why is Fidelity not loading for me when this page says it is fine?
Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Fidelity specifically, Fidelity's outages can affect specific account types, trading platforms, or regional data centers independently, so your brokerage account might be down while their retirement services remain accessible. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.
How do I tell whether it is Fidelity or my own connection?
For Fidelity, try logging in from a different device and network, then check Fidelity's official social media or call their support line to confirm a widespread issue. A problem that follows you across networks and devices is very unlikely to be yours.
What should I do while Fidelity is down?
If this page shows evidence of problems, the fault is most likely on Fidelity's side. Specifically: do not repeatedly attempt to place trades, as orders may execute after service restores and you could end up with duplicate positions or unintended fills. Reporting it here helps other people see they are not alone.
How does status.buzz check Fidelity?
Continuously, around the clock. Fidelity does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe fidelity.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Fidelity says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.
Is status.buzz affiliated with Fidelity?
No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Fidelity or fidelity.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Fidelity's own support, not us.
Other banking services
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