Is Epic Systems down right now?
Checking…Verifying live status…
Our latest checks found Epic Systems responding normally. Live verification is running now.
Your report feeds the live outage-velocity detector. One click per 30 s.
Live latency (probe round-trip, ms)
User reports, last 24 hours
Outage history
last 30 days
Recent outages and issues we recorded for Epic Systems, based on our own checks. An episode opens on the second check that finds a problem, since a single adverse reading is not reported, and closes when a check finds the service normal again.
No problemsProblemsOutageNot monitored
What Epic Systems reported
last 30 days
Taken from Epic Systems's own published incident feed. These are their words about their own service, shown here so you can compare them with what we measured. Scheduled maintenance and test posts are filtered out.
Comments
Comments are hosted and moderated via Disqus. Spam is filtered automatically, readers can flag anything, and the thread loads only when you scroll to it so the rest of the page stays fast.
Comments are loading in our built-in box because Disqus was blocked or unavailable. Spam and abuse are filtered automatically, and comments are hidden once 3 readers flag them.
How we check Epic Systems
No evidence of problems with Epic Systems. Our last recorded check found it behaving normally. That does not rule out a fault affecting only some users or regions.
Every check runs a four-tier cascade and stops at the first tier that gives a clear answer: Epic Systems's official status feed, then a direct HTTP probe, then an ICMP network ping, and finally reports from visitors. The Verification tier box above tells you which one produced the verdict you are looking at. When enough separate people report a problem for it to be well outside what Epic Systems normally sees, that counts as evidence too, which is how a partial fault can show here before an operator's own status page catches up.
Epic Systems (epic.com) is re-checked continuously, and this page picks up any change on its own, with no refresh needed.
Common Epic Systems problems users report
- Cannot log in to the EHR or patient portal
- Patient records and charts are not loading or timing out
- Appointment scheduling is unavailable or extremely slow
- Clinical orders and prescriptions cannot be placed or retrieved
What to do when Epic Systems is not working
First check the banner above. If it shows evidence of problems, the fault is most likely on Epic Systems's side and waiting is usually the only option. If it shows nothing wrong, verify your internet connection and VPN status if required by your organization, clear your browser cache and cookies, try a different browser or incognito mode, and contact your facility's Epic support team or IT department to confirm whether the outage is affecting your specific instance or module.
About Epic Systems
Epic Systems provides electronic health record (EHR) software and healthcare IT infrastructure used by hospitals, clinics, and health systems to manage patient data, appointments, and clinical workflows. When Epic is down, patients cannot schedule appointments, providers cannot access medical records or place orders, and hospitals lose visibility into active patient care.
Frequently asked questions
Is Epic Systems down right now?
No. Our checks are finding no problems with Epic Systems right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Epic Systems continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.
What usually goes wrong with Epic Systems?
The problems visitors report most often on this page are website / app down, can't log in, no response / timing out, can't connect, 5xx error pages and slow or laggy. Those are the options the report button offers for Epic Systems, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.
Why is Epic Systems not loading for me when this page says it is fine?
Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Epic Systems specifically, Epic's infrastructure is distributed across multiple data centers and customer instances, so outages affecting one health system's deployment or a specific module like scheduling or orders may not affect others, and network routing between your facility and Epic's servers can fail independently of Epic's core systems. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.
How do I tell whether it is Epic Systems or my own connection?
For Epic Systems, try accessing the Epic login page and attempting authentication from a different device and network, then ask your IT department whether other departments at your facility can access their instances. A problem that follows you across networks and devices is very unlikely to be yours.
What should I do while Epic Systems is down?
If this page shows evidence of problems, the fault is most likely on Epic Systems's side. Specifically: do not repeatedly retry orders or appointments, as duplicate submissions may process once the system recovers, creating duplicate records or charges; instead, document what you attempted and the time, and wait for confirmation from your IT team that the outage is resolved. Reporting it here helps other people see they are not alone.
How does status.buzz check Epic Systems?
Continuously, around the clock. Epic Systems does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe epic.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Epic Systems says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.
Is status.buzz affiliated with Epic Systems?
No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Epic Systems or epic.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Epic Systems's own support, not us.
Other healthcare services
Live status. Each dot updates automatically.
No comments yet. Be the first to describe what you're seeing.