Is Deliveroo down right now?

No. Our checks are finding no problems with Deliveroo right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Deliveroo continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are checkout or payment, orders or tracking, can't connect, website / app down, can't log in, API errors, no response / timing out and no notifications. Those are the options the report button offers for Deliveroo, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Deliveroo specifically, the order placement API, payment processor connection, or restaurant order routing can fail independently, leaving some regions or payment methods broken while others work. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Deliveroo, try placing a test order on the web version and the app simultaneously from the same account, using a different payment method each time. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Deliveroo's side. Specifically: do not repeatedly retry checkout with the same card, as this triggers fraud holds and temporary blocks on your account. Wait 10 minutes between attempts. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Deliveroo publishes a machine-readable status feed, so our first check reads it directly and reports what Deliveroo itself says. If that feed is unreachable we fall back to a direct HTTP probe, then an ICMP ping, then reports from visitors. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

Yes, at status.deliveroo.com, and it is linked further up this page. That is Deliveroo's own account of their service and it is the place to look for their estimate of a fix. We read it where we can, but we publish our own observations beside it rather than only repeating theirs, because an operator's status page can lag a problem their users are already hitting.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Deliveroo or deliveroo.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Deliveroo's own support, not us.