Is Amazon Fresh down right now?

No. Our checks are finding no problems with Amazon Fresh right now. That verdict is live, and the banner at the top of this page carries it too. We re-check Amazon Fresh continuously using its official status feed, direct network probes and reports from visitors, stopping at the first check that gives a clear answer, and the page updates itself as soon as anything changes. A green verdict does not rule out a fault affecting only some users or regions.

The problems visitors report most often on this page are website / app down, checkout or payment, orders or tracking, search not working, can't log in, can't connect and no response / timing out. Those are the options the report button offers for Amazon Fresh, chosen for how this service actually fails rather than a generic list, and the "user reports" chart above breaks down which ones people are picking right now.

Our checks run from one place on the internet, so a fault limited to your region or network can be real while our probes succeed. With Amazon Fresh specifically, Amazon Fresh has separate systems for catalog browsing, checkout processing, order fulfillment, and delivery tracking, which can fail independently or regionally by delivery zone. That is why this page reports what it observed rather than declaring the service healthy, and why reports from other visitors count toward the verdict.

For Amazon Fresh, try placing a test order on a different device and network, or check if the Amazon Fresh app and website both show the same behavior. A problem that follows you across networks and devices is very unlikely to be yours.

If this page shows evidence of problems, the fault is most likely on Amazon Fresh's side. Specifically: avoid repeatedly submitting orders, as duplicate charges may process once the service recovers, and contact Amazon Fresh support to confirm whether your order was placed. Reporting it here helps other people see they are not alone.

Continuously, around the clock. Amazon Fresh does not publish a machine-readable status feed, so we cannot read a verdict from them. We probe amazonfresh.com directly over HTTP, fall back to an ICMP ping if that is inconclusive, and weigh reports from visitors. That means we can tell you the service is unreachable, but not what Amazon Fresh says about it. The verification tier box on this page names whichever check produced the verdict you are reading, so you can see how direct the evidence is.

No. status.buzz is an independent monitoring site operated by LuzLab LLC, with no connection to Amazon Fresh or amazonfresh.com. It reads publicly available endpoints and status feeds, and publishes what it observed. For account or billing problems you need Amazon Fresh's own support, not us.